John Walsh


Contact Details

Lecturer in Information Management
Kemmy Business School
Univeristy of Limerick
T: +35361213156
E: john.walsh@ul.ie
 
researcher

Biography

Research Interests

My research interest lies in understanding how knowledge can be managed as an organisational resource. I am particularly interested in: 
 
  • The role technology, and in particular, knowledge repositories, can play in codifying and making knowledge available within organisations. 
  • How knowledge repositories affect how firms organise their service delivery strategies. 
  • The development and implementation of knowledge management strategies in international non-governmental organisations. 
 
I have published in core information and knowledge management journals such as the Journal of Knowledge Management, the International Journal of Information Management, Knowledge Management Research and Practice, Journal of Knowledge-Based Development, VINE Journal of Information & Knowledge Systems and the Journal of Information and Knowledge Management.  In addition, I have also published on the effects of knowledge management as it impacts other disciplines such as services (Journal of Service Theory & Practice) and project management (International Journal of Project Management, Project Management Research & Practice) to open up the importance of knowledge management to new audiences.   
 
I am also interested in how knowledge codification using learning analytics can be used to understand how students interact with online learning platforms and have published on this in the International Journal of Management Education and in Research in Education and Learning Innovation.  

Teaching Interests: 
 
I primarily teach knowledge management modules to undergraduate and post-graduate students as well as facilitating a Business Simulation capstone module for MA in Business Management students during the Summer semester. My teaching uses a flipped classroom approach where content is delivered electronically to give more class time over to discussing the application of knowledge in different contexts and is closely linked to one of my research interests on how to use learning analytics to understand online student behaviour.   
 
 
Current Projects: 
 
Knowledge Management for Sustainable Agricultural practices in East Africa- with Dr John Lannon (CEO Doras Luimnigh) and Ms. Rebecca Tumwebaze (KBS Dean’s Scholarship student). 
 
Dynamic knowledge strategies in medical services firms- with Prof. Jamie O’Brien, St. Norbert College, Wisconsin, USA. 
 
Learning Analytics and Flipped Classrooms, a Longitudinal approach- with Dr. Angelica Risquez, Centre for Transformative Learning, UL.. 
 
Examining student performance and online behaviours- with Dr. Michael O’Brien, KBS.  
 
Applying Learning Analytics at the programme level for post-experience students- with Dr. Michael O’Brien and the Management Development Unit KBS. 
   
Using Business Simulation software to develop strategic management thinking in post-graduate students: a 10-year study- with Dr. Elaine Berkery, KBS.
 


 




Book Chapters

  Year Publication
2015 'Developing a Multi-Agency Digital Strategy for Disadvantaged City Communities: A Case Study'
Walsh, J.N. and McGrath F. (2015) 'Developing a Multi-Agency Digital Strategy for Disadvantaged City Communities: A Case Study' In: Handbook of Research on Innovations in Information Retrieval, Analysis, and Management. Hershey PA: IGI Global. [DOI] [Details]

Peer Reviewed Journals

  Year Publication
2019 'Video Viewing Patterns Using Different Teaching Treatments: A Case Study Using YouTube Analytics'
Walsh, J.N., M.P. O'Brien, and D.M. Slattery. (2019) 'Video Viewing Patterns Using Different Teaching Treatments: A Case Study Using YouTube Analytics'. REALIA Research in Education and Learning Innovation Archives, 22 (2):79-95 [DOI] [ULIR Link] [Details]
2018 'Knowledge Asymmetries and Service Management: Three Case Studies'
Walsh, JN;O'Brien, J (2018) 'Knowledge Asymmetries and Service Management: Three Case Studies'. Journal Of Information & Knowledge Management, 17 [DOI] [ULIR Link] [Details]
2017 'A Knowledge-Based Framework for Service Management'
Walsh, JN,O'Brien, J (2017) 'A Knowledge-Based Framework for Service Management'. Journal Of Information & Knowledge Management, 16 (4) [DOI] [ULIR Link] [Details]
2016 'Reinvigorating project management research and practice: perspectives from the nonprofit sector'
Lannon J. & J.N. Walsh (2016) 'Reinvigorating project management research and practice: perspectives from the nonprofit sector'. Project Management Research and Practice, [DOI] [ULIR Link] [Details]
2015 'Developing new categories of knowledge acquisition, translation and dissemination by technological gatekeepers'
Walsh, JN (2015) 'Developing new categories of knowledge acquisition, translation and dissemination by technological gatekeepers'. International Journal Of Information Management, 35 :594-605 [DOI] [ULIR Link] [Details]

Conference Publications

  Year Publication
2019 18th European Conference on e-Learning
O’Brien, M.P., Walsh, J.N., Slattery, D.M. (2019) Using YouTube Analytics to Investigate Instructional Video Viewing Patterns 18th European Conference on e-Learning Aalborg University, Copenhagen, Denmark, , pp.428-436 [Details]
2016 DSA Ireland Annual Conference 2016: Beyond Aid? Innovative Models for Social Justice
Lannon J., Walsh J, & Kennedy E. (2016) Knowledge Sharing in International Development NGOs and Partnerships DSA Ireland Annual Conference 2016: Beyond Aid? Innovative Models for Social Justice Dublin, [Details]

Conference Contributions

  Year Publication
2018 19th European Conference on Knowledge Management,
Walsh J.N. (2018) Session Chair. [Chaired Session], 19th European Conference on Knowledge Management, Padova, Italy [Details]
2014 International Conference on Managing Projects in the Non-Profit Sector: Delivering Social Good,
Walsh. J.N. (2014) Managing Projects in the Non-Profit Sector: Delivering Social Good. [Chaired Session], International Conference on Managing Projects in the Non-Profit Sector: Delivering Social Good, University of Limerick , 20-OCT-14 - 21-OCT-14 [Details]
2014 International Conference on Managing Projects in the Non-Profit Sector: Delivering Social Good,
Walsh. J.N. (2014) Managing Projects in the Non-Profit Sector: Delivering Social Good. [Conference Organising Committee Member], International Conference on Managing Projects in the Non-Profit Sector: Delivering Social Good, University of Limerick , 20-OCT-14 - 21-OCT-14 [Details]
2005 The 6th European Conference on Knowledge Management,
Walsh, J.N. (2005) Session Chair. [Chaired Session], The 6th European Conference on Knowledge Management, Limerick, Ireland , 08-SEP-05 - 09-SEP-05 [Details]

Professional Associations

  Association Function From / To
Association of Information Systems (Irish Chapter) Founding Member 01-OCT-03 / 23-MAY-13

Committees

  Committee Function From / To
Kemmy Business School Taught Postgraduate Forum Member 2011-217 /
Limerick Community Connect: Digital Strategy Development Group Member 2012 / 2013
KBS Teaching and Learning Committee Member 2018 /
Athena Swan UL Institutional Renewal Committee Member /
Kemmy Business School Athena Swan Committee Member 2017 /
Programme Development Team: Masters Degree in Digital Management Member 2012 / 2013
Department of Management & Marketing Quality Review Committee Member 2011 / 2012

Education

  Year Institution Qualification Subject
2010 Brunel University PhD Information Systems (Knowledge Management)
2018 University of Limerick MA (T&L) Teaching, Learning & Scholarship
1996 University of Limerick M.B.S. Master of Business Studies
1994 University of Limerick BBS Bachelor of Business Studies (BBS) degree

Consultancy

  Client Description
Trocaire
I have been working with Trocaire since 2014 to examine how they manage knowledge as a corporate resource in a not-for-profit environment.  


 
Limerick Community Connect Digital Strategy Development Group.
I was a member of the Limerick Community Connect Digital Strategy Development Group which brought together multiple stakeholders to develop a strategy for Limerick city to help increase electronic participation in disadvantaged areas.

Outreach Activities

  Description

Worked as a member of the group developing a Digital Inclusion Strategy for the city of Limerick.