Two model two-dimensional singularly perturbed convection-diffusion problems are considered whose solutions may have characteristic boundary and interior layers. They are solved numerically by the streamline-diffusion finite element method using piecewise linear or bilinear elements. We investigate how accurate the computed solution is in characteristic-layer regions if anisotropic layer-adapted meshes are used. It is shown that the streamline-diffusion formulation may, in the maximum norm, imply only first-order accuracy in characteristic-layer regions. Numerical experiments are presented that support our theoretical predictions. (C) 2004 Elsevier B.V. All rights reserved.