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Authors

Garavan, T. N. Wilson, J. Cross, C. Carbery, R. Shanahan, V.

Conference Title

10th International Conference on Human Resource Development: Research and Practice across Europe

Title of Paper

Structuring Training and Development in European Call Centres

Year

2009

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Published

Peer Reviewed

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()

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Start Date

10-JUN-09

End Date

12-JUN-09

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