Cleary, Y., Slattery, D.M., Flammia, M., and Minacori, P.

2019

July

Journal of Technical Writing and Communication

Developing Strategies for Success in a Cross-Disciplinary Global Virtual Team Project: Collaboration Among Student Writers and Translators

Published

()

global virtual teams, cross-disciplinary, collaboration, technical communicators, translators, documentation, students

49

3

309

337

This article reports on a qualitative study of strategies and competencies used by technical communication and translation students to address challenges inherent in global virtual team collaboration. The study involved students from three universities collaborating in virtual teams to write and translate instructional documents. Qualitative content analysis of students’ reflective blogs and team transcripts was used to examine their experiences while collaborating. Students faced challenges related to communication, leadership, and technology, and developed various strategies to address those challenges. Although the students did not face cultural challenges, they reported increased awareness of cultural issues. Students also reported that the project helped them better understand the workplace and define career goals.

10.1177/0047281618775908