In a time when mathematical under-preparedness is widespread and learning support is most urgently needed, this investigation seeks to evaluate the effectiveness of the mathematics learning centre (MLC) in the University of Limerick. Qualitative and quantitative data on the impact of the MLC on the students' mathematics education and students' attitudes towards mathematics were collected through the use of student questionnaires. Analysis of this data provides significant evidence that the MLC is making a valuable contribution to the mathematical experience of the students who are availing of its services. The results of this study strongly support the belief that MLCs have the potential to provide students with both the affective and cognitive support that is so critical to many of the students entering third-level education presently. © The Author 2012. Published by Oxford University Press on behalf of The Institute of Mathematics and its Applications. All rights reserved.